Folders

Make room for organised work

Build a folder structure that matches how your business runs, by project, customer or department, so everyone looks in the same place.

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The problem

Why it matters

Most file problems are really filing problems. If one person saves by customer and another by date, nobody can find anything without asking. A simple, agreed folder structure removes that daily friction, and it works best when it lives somewhere the whole team shares.

How it works

Step by step

  1. 1

    Decide your top level

    Pick one rule, such as customers, projects or departments, and use it for your top-level folders.

  2. 2

    Create folders as you need them

    Use New folder from the toolbar. Folders can sit inside other folders as deep as your work requires.

  3. 3

    Upload into the right place

    Open a folder before you upload and new files land inside it. Breadcrumbs show exactly where you are.

  4. 4

    Rename as work changes

    Rename folders and files when a project moves on or a customer changes its name.

What's covered

Everything folders includes

  • Unlimited nested folders
  • Breadcrumb navigation
  • Rename files and folders
  • Folders listed ahead of files
  • Names, sizes and dates at a glance
  • Deleting a folder moves its contents to Trash
  • Restore a folder and its contents together
  • The same structure for every member
Where it helps

Typical uses

  • A folder per customer or client
  • A folder per project with briefs and deliverables
  • Department folders for HR, finance and marketing
  • A shared library of current policies and forms
Questions

Frequently asked questions

How deep can folders go?

As deep as you like, though most teams find that two or three levels is easiest to live with.

Can I restrict one folder to certain people?

Not in the current release. Access is set at workspace level, so use a separate workspace for documents that need a different audience.

Can I share a whole folder by link?

Sharing links work for individual files. To give someone ongoing access to a folder, invite them to the workspace.

Related

Related pages

Find any file by name in seconds

Type part of a filename and see matches from across your workspace, wherever in the folder structure they happen to sit.

Learn more →

Keep important files within reach

Star the documents you keep coming back to and open them from one short list, wherever they are stored.

Learn more →

How to organise shared folders your whole team will use

A good folder structure is short, predictable and written down. A practical approach for small teams.

Learn more →

Your files, organised. Your team, connected.

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